GM
Galaletsang M
1 reviews | Active since Feb 2014
18 Jul 2021, 22:50
A week later, Truworths says I owe them even after sending my bank statement to proof that I paid
I opened a Truworths account and I had not received a card yet.. So I opened an online Truworths profile, to make it easy for me to make payments and etc.. On the 26th of June 2021 I paid my account via EFT on my online profile.. Truworths now says I owe them and I didn't pay. I did send my bank statement to them to proof that I paid but nothing is being corrected. I get sms and phonecalls everyday and this is affecting my credit profile bcoz I didn't miss a payment. I would really appreciate if this was to be rectified ASAP coz honestly I am getting frustrated and the consultantd are RUDE.. They do not wana listen to me.. I would really like it if someone who can assist me would call me on ***
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Replies (2)GM
Galaletsang M's updateReviewer Update
19 Jul 2021, 21:33I don't mean to be rude but please make it quick coz my account shows that I missed payment and I didn't. I was even taken to your collection department. Rectify this quick coz I honestly don't appreciate all this drama
GM
Galaletsang M's update19 Jul 2021, 21:33
Reviewer Update
I don't mean to be rude but please make it quick coz my account shows that I missed payment and I didn't. I was even taken to your collection department. Rectify this quick coz I honestly don't appreciate all this drama
GM
Galaletsang M's updateReviewer Update
26 Jul 2021, 12:02Your finance department is dragging their feet, meanwhile ur collections department is blowing up my phone with calls that I owe u. It's been 8 days since I wrote this review but still no solution. It's almost 2 weeks now since I communicated with ur collections department
GM
Galaletsang M's update26 Jul 2021, 12:02
Reviewer Update
Your finance department is dragging their feet, meanwhile ur collections department is blowing up my phone with calls that I owe u. It's been 8 days since I wrote this review but still no solution. It's almost 2 weeks now since I communicated with ur collections department