MN
MPUMELELO N

1 reviews | Active since May 2021

20 Feb 2025, 08:57

A bad behavior that compromises consumers driven by Truworths

The "You may buy for R 00" Truworth daily credit availability disadvantages the poor. The system-generated credit is always higher than the approved and accepted credit limit. consumers tend to then buy guided by the available credit which is above the credit limit on the account.

Credit bureau information is then updated with a piece of misleading information, i.e. stating that the account is up to date but credit utilisation is significantly higher.

A credit utilisation higher than 50% reflects negatively on credit bureaus, so if Truworths allows consumers to buy for more than what they can afford, this is not only compromising consumers but also promotes ********* behaviour by Truworths.

This practice must stop.

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