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Palesa M

1 reviews | Active since Oct 2016

28 Mar 2019, 17:54

360 appreciated

So I went to Truworths like I do monthly went to the clothe shop and I have to say it was not terrible then went to the cosmetic side and EPIC CHANGE I got service I have never EVER GOTTEN EVER!!! I was assisted staff were friendly and super professional I ended up buying lipstick I don’t need ....well don’t need YET but I love it I loved it I do appreciate the change the staff was amazing please keep it up Ronelle Jacobs I see change and I thank you and I will definitely be going back

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Replies (2)
Truworths
Truworths's reply28 Mar 2019, 18:05
Official
 We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team
Truworths
Truworths's reply29 Mar 2019, 15:25
Official
 Thank you for your compliment! 

At Truworths, we pride ourselves on providing customer service of international standards. Therefore, we appreciate the time you have taken to let us know that you are happy with the service that you received from one of our stores. We are thrilled that they were able to assist you professionally and effortlessly, going the extra mile to make your shopping experience with us memorable. 

Upon receipt of your post, we passed your compliment on to the Area Manager. It is truly heart-warming to be able to compliment the deserving staff, as well as their management team, knowing that they have met and exceeded your expectations and ours. 

On behalf of Truworths, we would like to thank you for your continued support and look forward to having you as a customer for many years to come. 

Kind regards and happy shopping, 

Truworths Online Team