LG
Lourens G
1 reviews | Active since Nov 2012
26 Oct 2015, 09:51
1 week for drlivery and uneducated call centre sta
Perdonally the only thing I can say is TRUWORTHS IS USELESS and NO CUSTOMER SERVICE. Everytime you do Halo Peter or even complain on their page they just say \We will be in contact". But they never do. You as customer still need to call. Truworths must be dealt with"""
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Truworths's replyOfficial
30 Oct 2015, 11:28Hello Lolo2580,
Thank you for your post.
We acknowledge your frustration in this regard and were truly concerned to read of your experience.
We established that your query was posted via the Facebook site and was attended to by one of our consultants on 27 October.
We wish to once again apologize to you and the account holder for your experience and can assure you that this matter will be addressed with the consultants involved.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours sincerely,
Lynn
Thank you for your post.
We acknowledge your frustration in this regard and were truly concerned to read of your experience.
We established that your query was posted via the Facebook site and was attended to by one of our consultants on 27 October.
We wish to once again apologize to you and the account holder for your experience and can assure you that this matter will be addressed with the consultants involved.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours sincerely,
Lynn
Truworths's reply30 Oct 2015, 11:28
Official
Hello Lolo2580,
Thank you for your post.
We acknowledge your frustration in this regard and were truly concerned to read of your experience.
We established that your query was posted via the Facebook site and was attended to by one of our consultants on 27 October.
We wish to once again apologize to you and the account holder for your experience and can assure you that this matter will be addressed with the consultants involved.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours sincerely,
Lynn
Thank you for your post.
We acknowledge your frustration in this regard and were truly concerned to read of your experience.
We established that your query was posted via the Facebook site and was attended to by one of our consultants on 27 October.
We wish to once again apologize to you and the account holder for your experience and can assure you that this matter will be addressed with the consultants involved.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours sincerely,
Lynn