Worst internet company I have dealt with ever

I requested from Tanja to do relcation of intenet she sent me documents Called reception 23rd to ask Tanja to call me - no call back I emailed her no response Emailed support to ask Tanja to call me on the 23rd they said they will ask her to call me

Called reception on the 24th to ask Tanja to call me - no call back I emailed her 3 times and no response,

Called Tanja on the 27th to ask about the transfer she claimed she received nothing then she claimed she was on leave and did not have access to her emails so she could not do anything

she said on the 27th the followingL Ek het die versoek deur gesit vir die 31 ste so kom ons kyk maar wat gebeur.

I was at trusc today as I emailed her 4 times emailed sales and support and no one is responding,

Went to the offices and they say Tanja has not logged anything and they know of no installations,

Asked to speak to Celeste 4 hours after I was at the shop as she said she will call me with progress, Tried to call Tanja and apparently in a meeting and unable to answer emails or calls.

I have a company account and this is day 2 without internet,

I have paid my month in advance and installation fees, NO ONE is bothering to contact me at all, I keep sending emails and no one gives feedback.

What Must I do to get some service?

Worst internet company I have dealt with ever

STA029