Trusc Internet: POOR SERVICE

We are at this moment very unsatisfied with the internet service and connection from Trusc. The last few weeks our internet has been of frequently due to faulty main towers, maintenance, slow internet speed, poor connectivity, connectivity issues. We are at a stage where we are really fed up and we are certainly not the only unsatisfied customers. Trusc do not hesitate to disconnect internet in case of late payments or increase the prices of packages, but we, the paying customer have to be satisfied with paying full price for internet that does not work like it should.

I have done several internet speed tests and it certainly does not match up with the package that we are paying for.

We would like a solution for our internet problems experienced on a day to day basis. We are no longer satisfied with given notifications on maintenance or faulty towers. Trusc must in that case start adding up the days with no and faulty internet and deduct it from our monthly payments. We are this stage paying for service that we are not receiving as should. ***