Not getting what you pay for.

We have a 6Mb/s line and the sales person knew we are online gamers right from the start...since our line was installed we were never happy, we running an average of 0.94Mb/s to 1.5Mb/s most of the time, so why we paying for a 6Mb/s line if we don't have it more than 70% of the time...<br> Telephone messages don't get returned and I can not begin to mention how much airtime we have used. The credited our account for last month because of the bad connection, but still, nothing changed this month and I will not pay the installation fee for something that is not working properly or working for what I pay...<br> We had technicians, the owner, all the right people over at our house, but then only will the line be working to it's full potential for a day or two and back to square one again...<br> Tonight, again, for the third time this week only, we lodged a complaint and the technician would inform me that there are categories, should you be a high user (online gaming/youtube), you fall under a E status meaning you have less priority and being throttled to have a fare internet usage for all it's customers, that I could understand in business hours, but not if I'm paying for 6Mb/s :(