Poor Service(Still pushing them for a change)

I am already disappointed. They are failing to just activate the option to create a .Net Site. They gave me a blog link on how to set .NET but on their package, there is no .Net Site option. See the pictures.

Blog URL:https://www.plesk.com/blog/product-technology/dotnet-application-hosting-in-plesk/

If anyone can assist, my contact is ***.

I will come back with updates should I figure out something.