

True Nutra
NPS Score
-100
Recommended: Unlikely
May '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
True Nutra South Africa, I paid in full on 9 August 2026, still no delivery, no meaningful communication, and no customer support. Complaint: I am writing this review to warn other consumers about my experience with True Nutra South Africa. On 9 August 2026, I placed order #1098 for the True Nutra Drainage buy 2 get 1 free promotion and paid R1391.90 in full. Today is 27 August, and I am still waiting for my order. The website tracking is extremely basic, showing only 'Order Paid', 'In Transit', and 'Delivered'. My order has stayed on "In Transit" up until today, with no useful details. I've tried reaching them multiple times. Calls drop, emails go unanswered, and WhatsApp replies are vague. Instead of answers, I get screenshots showing the same 'In Transit' status I can already see. There is no customer support line, no after-sales help, and no office number where anyone answers. This lack of communication is unprofessional and frustrating. I request the courier name, real parcel location, and a realistic delivery date. If they cannot deliver without further delay, I request a full refund.
1 reviews | Active since Jan 2020
True Nutra South Africa, I paid in full on 9 August 2026, still no delivery, no meaningful communication, and no customer support. Complaint: I am writing this review to warn other consumers about my experience with True Nutra South Africa. On 9 August 2026, I placed order #1098 for the True Nutra Drainage buy 2 get 1 free promotion and paid R1391.90 in full. Today is 27 August, and I am still waiting for my order. The website tracking is extremely basic, showing only 'Order Paid', 'In Transit', and 'Delivered'. My order has stayed on "In Transit" up until today, with no useful details. I've tried reaching them multiple times. Calls drop, emails go unanswered, and WhatsApp replies are vague. Instead of answers, I get screenshots showing the same 'In Transit' status I can already see. There is no customer support line, no after-sales help, and no office number where anyone answers. This lack of communication is unprofessional and frustrating. I request the courier name, real parcel location, and a realistic delivery date. If they cannot deliver without further delay, I request a full refund.
1 reviews | Active since Jun 2017
I ordered magnesium from this company and struggle to get my order. I phoned all the numbers but even waiting for an hour no consultant is available Crime buster hotline *** Or Customer service ***
1 reviews | Active since May 2019
****MERS of note... take your payment on PAYFAST and your product never arrives. Avoid them like the plague!
1 reviews | Active since May 2019
****MERS of note... take your payment on PAYFAST and your product never arrives. Avoid them like the plague!
Hellopeter has tracked True Nutra across 6 reviews. True Nutra hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used True Nutra? Write a review to help others decide.