You deserve better than *********** Travelstart

You deserve better than booking with Travelstart. Please do not do this to yourself. You will regret booking with Travelstart. Zero, No, nothing, nada, service. For 3 days I had to listen for 28minutes (I decided to hang up) to "down down load our app flap", "we are experiencing high call volumes" - them employ more agents is a solution. There is a what's nr and you communicaye with useless Lucy that will suggest you email or call. Emails do not get answered and if so it is noreply address. Calling the landline is a waste of time. Rather call Telkom Customer Service, you have a better chance of someone answering the phone. I tried to get Travel Insurance - no result. I tried to change a ticket - no result, I even said I want to change a one way to a return. They where not even interested in booking an additional ticket after a UK visa was delayed and the trip had to be changed. The ticket prices are not better, the service levels do not belong in the modern competitive world where customer and pricing goes hand in hand. Trust me, there is absolutely no reason why you should use Travelstart. I had to find another travel agent that is prepared to answer emails and calls (and there are loads of them offer ing excellent service). I had to rebook part of the trip, costing me double. You deserve better than Travelstart.