Worst travel agency

Item: Travelstart
Rating: 1
Author: Kaila M

If I could give Travelstart 0/5 I would. They are absolutely useless with customer service and it is impossible to contact them. They don't reply to emails and the customer careline waiting time is between 60min-90min everyday.

Helpful (0)

Replies (1)

Travelstart's replyOfficial

11 Mar 2022, 13:44

Hi Kaila,

Thank you for reaching out to us and voicing your concerns.

I have located the booking via the email address provided and can see that the team has reverted to the change request. I am sorry for the delays experienced in obtaining the quote and can assure you that our team is making it their priority to reach all our customers.

Please revert as instructed on the quote to have it actioned.

Kind Regards,
Melissa

Travelstart's reply11 Mar 2022, 13:44

Official