EP
Elize P
1 reviews | Active since Oct 2017
26 Mar 2020, 00:18
Worst Service (Oh sorry, NO service)!
No help or communication since 22 March 2020. Tried to move a flight on a recomendation of them from 6 April to 28 March 2020 from Brisbane to Johannesburg. Last flight for my parents out of Brisbane. Up until today we had no feedback. Only Auto attendants answering, routing you to another one. No human or machine to have a conversation with! The online chat does not respond. Senior Citizens have to undure the stress of not knowing after they put their faith in Travelstart to organise their trip.
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Replies (1)
Travelstart's replyOfficial
26 Mar 2020, 08:09Good day Elize
Thank you for taking the time to provide feedback on the flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please could you send a private message with the booking number and someone from our team will be in contact with you as soon as possible.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on the flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please could you send a private message with the booking number and someone from our team will be in contact with you as soon as possible.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply26 Mar 2020, 08:09
Official
Good day Elize
Thank you for taking the time to provide feedback on the flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please could you send a private message with the booking number and someone from our team will be in contact with you as soon as possible.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on the flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please could you send a private message with the booking number and someone from our team will be in contact with you as soon as possible.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team