CB
Carina B

1 reviews | Active since May 2020

13 Jan 2022, 15:06

Worst service ever ****ers big time

Worst service ever. Booked flight tickets trough them from jhb to capetown and back. 12 hours before flight times were changed without consulting me about times. The times they gave me was to late. I would have arrived there after my meeting. Tried contacting them on their emergency whatapp and email as they don't have a phone number but with no-one answering or coming back to you. Even today no-one have come back to me about it or to talk about refunding.

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Replies (1)
Travelstart
Travelstart's reply14 Jan 2022, 19:55
Official
Hi Carina,

Thank you for reaching out to us.
I am sorry for the delay in assistance with regards to the change that the airline has made on the booking.  I am unable to view the information regarding to the booking on this post and would like to request that you email me on feedback @ travelstart . com so that we can assist you and offer feedback and address all concerns, providing you with options.  

Kind Regards,
Melissa