1 reviews | Active since Dec 2016

28 Dec 2016, 21:02

Worst Service Ever

<p>They blocked me on their emergency number. I booked a ticket a ticket but had to change the itenary from jhb to maputo. Firstly their numbers are bogus. You cannot get any agent or the name of anyone to help. The emergency number had an autimated response. I sent numerous emails which were ignored for about 3 days and still i was charged admin fee and late airfare penalty fee when they were the ones who didnt respond</p>

0
Replies (2)
Travelstart
Travelstart's reply28 Dec 2016, 21:09
Official

Good evening Della

I do apologize for the lack of service you experienced.

I will investigate and revert back to you by close of business tomorrow 29th December 2016.

Regards

Tracey

Travelstart
Travelstart's reply29 Dec 2016, 12:41
Official

Hi Della

Tried contacting you , however received voicemail.

Please advise when is the best time to call you.

Regards

Tracey