1 reviews | Active since Aug 2021
WORST REFUND SYSTEM..WORST ONLINE AGENT
Travel start is the worst ever!!!! They do not respond - no contact details at all and they sitting with my money they need to refund last i checked the funds are already with the finance team what is keeping it from being sent to me. i feel frustrated with the fact am a non IATA agent issued this ticket for my client and i am not able to give her the cash back cause their is no refund given to me am loosing client because of you guys and itb seams its non of your business . Guys please dont trust them with your money - rather book straight from the airline website i got a refund in 2days while here they keep telling us its airline delay the spoecific refund am talking about i have already got to check with airline finance team and it shows was refunded from the same month BSP.
Thank you for reaching out to us.
Please note that I have checked the booking and we have followed up with the airline regarding your refund. We have sent the refund request to the airline in May and need to wait for them to conclude the refund as we do not have control over their processors. I have asked the team to follow up on the refund and to advise you.
Kind Regards,
Me;lissa
Thank you for reaching out to us.
Please note that I have checked the booking and we have followed up with the airline regarding your refund. We have sent the refund request to the airline in May and need to wait for them to conclude the refund as we do not have control over their processors. I have asked the team to follow up on the refund and to advise you.
Kind Regards,
Me;lissa
I received an email on 25th saying refund has been done but unfortunately the card number was entered qrongly and it was my mistake taking to the bank they claim money has return to travelstart account but ever since 7th sep 21 I have been sending emails but no respond till date kindly follow up and advice.
Thanks
Yousra
I received an email on 25th saying refund has been done but unfortunately the card number was entered qrongly and it was my mistake taking to the bank they claim money has return to travelstart account but ever since 7th sep 21 I have been sending emails but no respond till date kindly follow up and advice.
Thanks
Yousra