SP
Shivz P
1 reviews | Active since Aug 2021
04 Aug 2021, 16:40
WORST EXPERIENCE EVER
***!!!!!
I have tried since yesterday to contact travelstart via whatsapp nd emails. ABSOLUTELY NO CONTACT!!!!
Now I received an email saying my tickets have been canceled. This was tickets purchased before level 4 lockdown then vouchered. Then changed the date, destination. With the balance having to be paid. If you didn't have such a stupid online link for payments we wouldn't have this problem
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Travelstart's replyOfficial
06 Aug 2021, 18:41HI Shivz,
Thank you for reaching out to us.
I have checked the booking and can see that the change was actioned and payment successfully taken. I am sorry that you struggled to receive assistance to have this done.
You are welcomed to send me an email to address your concerns to feedback @ travelstart . com.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the change was actioned and payment successfully taken. I am sorry that you struggled to receive assistance to have this done.
You are welcomed to send me an email to address your concerns to feedback @ travelstart . com.
Kind Regards,
Melissa
Travelstart's reply06 Aug 2021, 18:41
Official
HI Shivz,
Thank you for reaching out to us.
I have checked the booking and can see that the change was actioned and payment successfully taken. I am sorry that you struggled to receive assistance to have this done.
You are welcomed to send me an email to address your concerns to feedback @ travelstart . com.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the change was actioned and payment successfully taken. I am sorry that you struggled to receive assistance to have this done.
You are welcomed to send me an email to address your concerns to feedback @ travelstart . com.
Kind Regards,
Melissa