Worse service!
I made an online booking and paid by card. The funds went off my bank account immediately. Travelstart sent me an email stating that the payment was unsuccessful. However, this was not the case. They then decided to cancel my booking due to nonpayment. Now, I have no flight ticket and I don't have any money to book a new one. The funds were never returned to my bank account. Charlene Hudson from the payments department said that the money will be returned immediately. Another lie. I am still waiting for the funds.
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Travelstart's replyOfficial
02 Dec 2019, 12:24Dear PixCdot V
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Kindly send us a private message with your booking reference and contact details in order for us to assist you with your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Kindly send us a private message with your booking reference and contact details in order for us to assist you with your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Travelstart's reply02 Dec 2019, 12:24
Official
Dear PixCdot V
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Kindly send us a private message with your booking reference and contact details in order for us to assist you with your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Kindly send us a private message with your booking reference and contact details in order for us to assist you with your query.
In future, for any feedback, you may email us to feedback(at)travelstart.com
Regards,
The Travelstart Team