Wonderful and personal service

I would just like to comment on the truly wonderful service I received from one of Travelstart's employees this past week. My colleagues from overseas were travelling from Europe to Johannesburg to then get on a connecting flight to Inhambane. There were huge delays on the flights from Europe and we therefore needed to move the flights from Johannesburg to Inhambane. One of Travelstart's employees, Charles was outstanding through this whole process, not only did he remain calm and professional through the times when the travelers were very stressed, he also assisted me in getting the flights from Johannesburg moved without us loosing the only seats left on the plane and ensured we kept the same flights coming back to Johannesburg when there were no seats available again. Charles kept me updated on the progress throughout the day and he assisted me in getting the requirements completed in such a way that I felt very comfortable nothing would go wrong. Charles went above and beyond to assist us and worked long into the night. The service we received from Charles and his fellow colleagues is very rare these days and I really want to thank him for his outstanding performance. This whole experience means that we will never use anyone other than Travelstart in the future for both our personal and business travel.