AP
Aida P
1 reviews | Active since Jan 2019
25 Oct 2021, 12:00
WARNING! Do NOT book flights on Travelstart!
At Travelstart they take your money and forget about you. I've requested a refund for flights booked for 2020 which were cancelled due to COVID. Every time I ask for my refund I get a vague reply a few days after my request. It's impossible to get hold of anyone and they do not answer telephones. Clearly, money making is their only priority!
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Travelstart's replyOfficial
25 Oct 2021, 12:56Hi Aida,
Thank you for reaching out to us.
I am very sorry to hear that 8you have had no response on the update of the refund request.
I have seen that you sent 2 emails and will action them once I am able too.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I am very sorry to hear that 8you have had no response on the update of the refund request.
I have seen that you sent 2 emails and will action them once I am able too.
Wishing you a good day further.
Kind Regards,
Melissa
Travelstart's reply25 Oct 2021, 12:56
Official
Hi Aida,
Thank you for reaching out to us.
I am very sorry to hear that 8you have had no response on the update of the refund request.
I have seen that you sent 2 emails and will action them once I am able too.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I am very sorry to hear that 8you have had no response on the update of the refund request.
I have seen that you sent 2 emails and will action them once I am able too.
Wishing you a good day further.
Kind Regards,
Melissa