hV
hunady V

1 reviews | Active since Mar 2020

27 Mar 2020, 09:41

Very infuriated with travel.start south Africa

My experience with travel.start was very horrific and unfriendly, i paid 17 500 for my ticket and after they refund 13 thousand and cancelled my ticket without my knowledge,when i call and sent email s they don't answer,they answered this morning telling me my reference number can't be found on the system and they refunded the money.

To my surprise they never told me that they refunded the money and when called their call center they assured me all.is well ,as i will be travelling on the 7 the of April.

This travel start company is a big ****

Done ever book.with them.,they will now deny you as if they don't know you when you support their business

They are very bad bad company they care about their sales and not custoners

Please hello Peter can you please help.me to.shame this company and i want my 4500 which they are holding and refusing with it

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Replies (1)
Travelstart
Travelstart's reply27 Mar 2020, 10:43
Official
Good day Hunady

Thank you for taking the time to provide feedback on the flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.

Please could you send a private message with the booking number and someone from our team will be in contact with you as soon as possible.

We do apologize for any inconvenience caused.

Kind regards,
The Travelstart Team