MS
Muhammad S

1 reviews | Active since Jan 2025

20 Apr 2025, 08:56

Very good customer service

I would like to sincerely appreciate the excellent support provided by your agent, Kauthar C. They were incredibly kind, professional, and helpful while assisting me with my booking. Their patience and dedication made a big difference, and I’m truly grateful for the outstanding service.

I also want to take this opportunity to suggest an improvement to the Travelstar website and app. While it's great that we can search and book flights easily, it would be even better if customers could fully manage their bookings online. Features such as changing flight dates and times, viewing updated fares and fees, and making payments for changes directly through the app would make the experience more convenient and user-friendly.

Thank you once again for the amazing customer service, and I hope to see these features implemented soon.

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