Very frustrating and disappointing.

It is impossible to get into contact with anyone. There is no response and if you do receive an email its a no reply email so you will have to go and submit a new report and start all over again. There is no human communication, no way to call and NO response on whatsapp. Travelstart has been so disappointing and frustrating. I am regretting making my booking through them. We even got a travel agent to assist with our flight and contacted the airline directly but Travelstart blocked it and said we HAVE to work through them although they provide no assistance at all. I am still waiting to hear from them.