AG
Adnan G

1 reviews | Active since May 2022

30 May 2022, 13:52

UTTER NONSENSE THAT CREATES ABSOLUTE CHAOS

WHY THE HELL HAS THIS BOOKING - ZA***7 BEEN CANCELLED. I PAID THE FULL AMOUNT ON TIME - SEE ATTACHED. THESE TICKETS WERE FOR MY GUESTS FLYING FOR AN IMPORTANT OCCASION ON THE 2ND OF JUNE 2022. I CHECKED ON AIRINDIA.IN NOW AND THE BOOKING HAS INDEED BEEN CANCELLED ARBITRARILY BY YOUR TEAM WITHOUT A REQUEST PLACED.

PLEASE REISSUE THE TICKET WITHIN THE NEXT 2 HOURS - ELSE THIS TIME I M GOING TO THE COURT TO SUE TRAVELSTART - AND I M ****** SERIOUS ABOUT THIS?

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Replies (1)
Travelstart
Travelstart's reply31 May 2022, 12:16
Official
Hi Adnan,

Thank you for reaching out to us.  Please note I have checked the booking and can see that the flights have been affected by an airline change of schedule and the only option is a refund as there are no alternative flights.

Please keep a lookout for our teas email so that we can proceed with the available chosen options.

Kind Regards,
Melissa