AJ
Alex J
1 reviews | Active since Dec 2014
16 Jan 2019, 11:25
Useless Travelstart
The only way to get attention from Travelstart it seems.
I have been trying to get ahold of someone from Travelstart for the past month with regards to a change in my ticket, but it seems as if no one actually works there. Quick to take money from customers but when it comes to customer service they just ghost us?
Now I know not to buy tickets from you guys in future.
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Replies (1)
Travelstart's replyOfficial
16 Jan 2019, 11:36Hi Alex
Thank you for taking the time to provide feedback and we do apologize for inconvenience caused while trying to reach us.
One of our amendments agents will be contacting you within the next 10-15 minutes, to discuss your change query, so please keep your Travelstart booking number ready.
Kind regards,
Melony at Travelstart
Thank you for taking the time to provide feedback and we do apologize for inconvenience caused while trying to reach us.
One of our amendments agents will be contacting you within the next 10-15 minutes, to discuss your change query, so please keep your Travelstart booking number ready.
Kind regards,
Melony at Travelstart
Travelstart's reply16 Jan 2019, 11:36
Official
Hi Alex
Thank you for taking the time to provide feedback and we do apologize for inconvenience caused while trying to reach us.
One of our amendments agents will be contacting you within the next 10-15 minutes, to discuss your change query, so please keep your Travelstart booking number ready.
Kind regards,
Melony at Travelstart
Thank you for taking the time to provide feedback and we do apologize for inconvenience caused while trying to reach us.
One of our amendments agents will be contacting you within the next 10-15 minutes, to discuss your change query, so please keep your Travelstart booking number ready.
Kind regards,
Melony at Travelstart