KB
Kim B

1 reviews | Active since Jan 2019

29 Jan 2019, 07:04

Use Travelstart for all your travelling requirements

I purchased flight ticket to Mauritius for in March 2018 - flying in December 2018 with Aid Mauritius through Travelstart. I was involved in a motor vehicle accident 2 days before we were due to fly. I unfortunately spent the following 2 weeks i hospital as a result of my injuries. Providing them with hospital evidence, I requested Travestart apply to get me a refund on my flight ticket. With very little issues on their side, and wonderful & friendly customer service, the assisted me and managed to waiver the "penalty" fee due on my flight. They offered a professional service responding to all my questions promptly & efficiently. I would recommend using Travelstart for all your travelling requirements. They were fantastic.

0
Replies (1)
Travelstart
Travelstart's reply29 Jan 2019, 08:26
Official
Good day Kim

Thank you for your feedback

I'm glad we could have been of  great assistance and  offer the best service to you.

Have a wonderful day 

Regards
Tracey