NH
Natalie H
1 reviews | Active since Feb 2017
17 Feb 2022, 12:56
Urgently need an agent to contact me
My boss needs to urgently change is return flight from Dubai to Johannesburg and up until today (he has been trying for a week on all forms of communications) he has had no luck. Hellopeter.com is honestly our last result as he leaves for Dubai this afternoon !! Please can someone urgently make contact with me and I will pass on his details. His booking number is ZA***1.
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Travelstart's replyOfficial
18 Feb 2022, 14:14Hi Natalie,
Thank you for reaching out to us.
I have checked the booking and have done a requote as I can see that the quote sent on 17 February was not accurate according to the request. I have forward a quote to 2 emails 1 yours above and 1 Stevens. The best option would be to book Economy and check on 03 March with Emirates for business class availability unless Steven has Emirates miles for the last leg, as the cost to change to business class is over 40k and we would have to change both flights, due to the fare from Male being connected to the last flight.
Please revert as instructed on the emails so that we can further assist you, as I have tried to call but the number above is incorrect and Steven is still settling down on his vacation.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and have done a requote as I can see that the quote sent on 17 February was not accurate according to the request. I have forward a quote to 2 emails 1 yours above and 1 Stevens. The best option would be to book Economy and check on 03 March with Emirates for business class availability unless Steven has Emirates miles for the last leg, as the cost to change to business class is over 40k and we would have to change both flights, due to the fare from Male being connected to the last flight.
Please revert as instructed on the emails so that we can further assist you, as I have tried to call but the number above is incorrect and Steven is still settling down on his vacation.
Kind Regards,
Melissa
Travelstart's reply18 Feb 2022, 14:14
Official
Hi Natalie,
Thank you for reaching out to us.
I have checked the booking and have done a requote as I can see that the quote sent on 17 February was not accurate according to the request. I have forward a quote to 2 emails 1 yours above and 1 Stevens. The best option would be to book Economy and check on 03 March with Emirates for business class availability unless Steven has Emirates miles for the last leg, as the cost to change to business class is over 40k and we would have to change both flights, due to the fare from Male being connected to the last flight.
Please revert as instructed on the emails so that we can further assist you, as I have tried to call but the number above is incorrect and Steven is still settling down on his vacation.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and have done a requote as I can see that the quote sent on 17 February was not accurate according to the request. I have forward a quote to 2 emails 1 yours above and 1 Stevens. The best option would be to book Economy and check on 03 March with Emirates for business class availability unless Steven has Emirates miles for the last leg, as the cost to change to business class is over 40k and we would have to change both flights, due to the fare from Male being connected to the last flight.
Please revert as instructed on the emails so that we can further assist you, as I have tried to call but the number above is incorrect and Steven is still settling down on his vacation.
Kind Regards,
Melissa