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JB
JG B

1 reviews | Active since Feb 2019

01 Dec 2021, 10:20

Urgently need a refund on my ticket

I urgently need a refund on my ticket, so I can use the money to buy a ticket on an airline that is still operating. No response from Travelstart on any of their channels for the past 4 days!!!

0
Replies (4)
Travelstart
Travelstart's reply03 Dec 2021, 13:31
Official
Hi Johan,

Thank you for reaching out to us.

I have checked the booking and can see that you have been assisted with regards to changing the ticket.

Please advise if you still require assistance.

Wishing you a good day.

Kind Regards,
Melissa
JB
JG B's update03 Dec 2021, 15:32
Reviewer Update
Hi Melissa

I haven’t been assisted!!

Please issue a refund on my ticket urgently. I need the money to buy another ticket.

Kind regards
Johan
Travelstart
Travelstart's reply03 Dec 2021, 23:58
Official
Hi Johan,

Thank you for the revert.

I will have an agent contact you with the refund information before we proceed to refund the tickets.

Wishing you a good day further.

Kind Regards,
Melissa 
JB
JG B's update06 Dec 2021, 14:04
Reviewer Update
Hi Melissa

Please follow up with you agent. No one contacted me yet with the refund information.