BM
Brian M

1 reviews | Active since Oct 2021

20 Oct 2021, 18:10

Unresponsive WhatsApp Line

I would not recommend booking through Travelstart - when you need to make changes to your booking, their contact form and Whatsapp number are both non-responsive. No contact number is provided for you to actually speak to a person. Unfortunately, airlines will refer you back to Travelstart as the booking came through them. I would recommend booking directly with an airline, most still have call centres where you can speak to a consultant to address any queries.

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Replies (1)
Travelstart
Travelstart's reply22 Oct 2021, 16:33
Official
Hi Brian,

Thank you for reaching out to us.

I am sorry that you have not received the assistance you require with your bookings. Please can you email me on feedback @ travelstart . com so that I can attend to your request.  I would normally call, but waiting for an update on our account and am not able to view your information.

Kind Regards,
Melissa