1 reviews | Active since Apr 2018
Unreliable ******* - never book with them
Booked tickets with Travelstart only to have them double charge me - they refuse to refund me until I give them a bank statement. This is basically theft.
Hi there Lisa,
I want to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us today, about your experience.
Although not a current resolution to your query or an excuse, we do sometimes require additional information/assistance from our clients. If you could provide me in a private message your booking details I'd be more than happy to follow up for you on this and see if I can locate any double charge.
Again our most sincerest apologies Lisa if you do see this as unacceptable. Thank you once again for your comments.
Kind regards,
Dino at Travelstart
Hi there Lisa,
I want to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us today, about your experience.
Although not a current resolution to your query or an excuse, we do sometimes require additional information/assistance from our clients. If you could provide me in a private message your booking details I'd be more than happy to follow up for you on this and see if I can locate any double charge.
Again our most sincerest apologies Lisa if you do see this as unacceptable. Thank you once again for your comments.
Kind regards,
Dino at Travelstart