JK
Janine Kotzè
1 reviews | Active since Jun 2019
30 Jun 2021, 09:12
Unable to reach Travelstart
All electronic communication and enquiries on travel tickets refer back to the online Contact Form. The online Contact Form has an error and does not accept booking references which leaves the client powerless. It is impossible to communicate with Travelstart. There is no alternative way to get hold of them or to request that you be contacted.
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Replies (1)
Travelstart's replyOfficial
30 Jun 2021, 09:59 Dear Janine,
Thank you for taking my call.
As advised I suggest you wait until after 11 July so that you know if the lockdown is extended. Airlink is not offering refunds on their bookings and you may place the booking on a hold until 31 December 2021.
Wishing you a good day further.
Kind regards,
Melissa
Thank you for taking my call.
As advised I suggest you wait until after 11 July so that you know if the lockdown is extended. Airlink is not offering refunds on their bookings and you may place the booking on a hold until 31 December 2021.
Wishing you a good day further.
Kind regards,
Melissa
Travelstart's reply30 Jun 2021, 09:59
Official
Dear Janine,
Thank you for taking my call.
As advised I suggest you wait until after 11 July so that you know if the lockdown is extended. Airlink is not offering refunds on their bookings and you may place the booking on a hold until 31 December 2021.
Wishing you a good day further.
Kind regards,
Melissa
Thank you for taking my call.
As advised I suggest you wait until after 11 July so that you know if the lockdown is extended. Airlink is not offering refunds on their bookings and you may place the booking on a hold until 31 December 2021.
Wishing you a good day further.
Kind regards,
Melissa