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David F

1 reviews | Active since Jun 2024

21 Jun 2024, 16:35

Treat the customer right and he will remain loyal!!

I am a frequent user of Travelstart. I am juggling a very complex trip and stupidly booked one of the legs arriving on the incorrect date. One email and a prompt response from Swarna resolved the snafu and removed man anxiety swiftly. Felt seen and will definitely remain loyal happy respected customer of Travelstart. Thank you for looking after the customer the way I would look after a customer. It is indeed rare these days. Now to book another 12 flights.. One day hopefully my kids will do this!!

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