DM
Dominik M

1 reviews | Active since Apr 2020

03 Apr 2020, 12:48

Travelstart.de is shutting down - with our money

Just like others here, it has not been possible to reschedule/cancel flights because this company - for three weeks now - has not been responding to mails, not been available on the phone (neither German number nor Finnish one) and not responded via mail. I have even sent a registered mail so they have no chance of "escape". No response.

I have a right to cancel without fees since Travelstart.de has mentioned on their website it depends on the flight companies. There are other reasons too, I have stated them in the mail and the letter.

As others have already stated; this company seems to be broke and is slowly shutting down - of course with our money. They will not be available anymore. I will take care of this matter with my lawyer.

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Replies (2)
Travelstart
Travelstart's reply03 Apr 2020, 13:07
Official
Hi Dominik Mar

Greetings from Travelstart South Africa.

Kindly be advised that Travelstart.de is not affiliated to Travelstart South Africa.

Feel free to follow up on your booking made with Travelstart.de by contacting them telephonically on +49-692-57-36-7- 49 or checking up on the status of your booking by following the link provided. Click here.

I hope that clarifies your questions.

Kind regards,
Melony at Travelstart 
DM
Dominik M's update03 Apr 2020, 13:11
Reviewer Update
Have you even freaking read my post? The number is disconnected. Good to know you're not associated, your ratings here will plummet into infinity though.