TRAVELSTART WORST EXPIERNCE

Good Day,

I booked a flight through Travelstart on the 5 December 2017,

When I selected my 'depature city' on their website, there was only one option from Johannesburg and NOT Lanseria. When I received my E-ticket, nowhere on my E-ticket it stated that my flight is from Lanseria. I got at OR Tambo just to realize that I am at the wrong airport, therefor I missed my flight.

I use travelstart very often and never has this happened before.

I went to KuIula Service Centre and they were not very helpful. It was already to late to travel to Lanseria and I then had to book another flight through Mango airlines for the next day.

This was a VERY unpleasant experience and they have not yet respond to my emails.

I would like hellopeter to help me get a response or refund on this matter.