TRAVELSTART, WHAT'S HAPPENED TO YOU??!!

Travelstart USED to be on the ball and excellent to deal with. Now, it's just watsapp and automated "help"!! The "help" responds to your watsapp and says it will refer you to a "live' agent!! And lo and behold, the "live" agent, NEVER calls, or respond or tries to get hold of you. Pathetic service!! If you book a flight through travelstart and want to change anything on the flight, be aware, they will NOT respond or help!! Deal with the airline themselves. Travelstart is a disgrace!