Travelstart. Travelstop.

I'd list Travelstart as the most *********** organisation I've experienced in South Africa and - per my previous posts on Hello Peter, Twitter and Facebook over the years - this is not a flippant statement.

More fool me though, for using them again, assuming things will have improved.

They have the benefit of being one of few who offer the same service and take full advantage of this, running a business whilst resting on their laurels, available if and when it suits them.