LZ
Lorina Z
1 reviews | Active since Mar 2022
26 Apr 2022, 16:42
TRAVELSTART - TERRIBLE SERVICE - BEWARE COULD BE ****
This business is terrible. Booked tickets for my son last night, paid by EFT and the whole day have been struggling to get Travelstart to confirm the payment was received and issue eticket. I have been hanging on to their tel no *** for 45 minutes and listening to recorded music and to download flap. Their whatsapp no for chatting is a robot, so unable to get hold of an agent. I have filled in the contact me section on their website and still not receiving a response. Not sure if this company is a ****. Please dont use them..
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Replies (1)
Travelstart's replyOfficial
27 Apr 2022, 11:57Hi Lorina,
Thank you for taking my call and permitting me to assist you.
As advised I have checked the initial booking ad due to the delay between capitech and the merchant bank, the funds did not clear on time. I was able to secure the same flights and have the funds transferred to the new ticket and have proceeded to issue. Please note that I have sent the tickets to you and let me know should you need further assistance.
Kind Regards,
Melissa
Thank you for taking my call and permitting me to assist you.
As advised I have checked the initial booking ad due to the delay between capitech and the merchant bank, the funds did not clear on time. I was able to secure the same flights and have the funds transferred to the new ticket and have proceeded to issue. Please note that I have sent the tickets to you and let me know should you need further assistance.
Kind Regards,
Melissa
Travelstart's reply27 Apr 2022, 11:57
Official
Hi Lorina,
Thank you for taking my call and permitting me to assist you.
As advised I have checked the initial booking ad due to the delay between capitech and the merchant bank, the funds did not clear on time. I was able to secure the same flights and have the funds transferred to the new ticket and have proceeded to issue. Please note that I have sent the tickets to you and let me know should you need further assistance.
Kind Regards,
Melissa
Thank you for taking my call and permitting me to assist you.
As advised I have checked the initial booking ad due to the delay between capitech and the merchant bank, the funds did not clear on time. I was able to secure the same flights and have the funds transferred to the new ticket and have proceeded to issue. Please note that I have sent the tickets to you and let me know should you need further assistance.
Kind Regards,
Melissa