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Estelle S

1 reviews | Active since Jun 2019

30 Jun 2019, 12:26

Travelstart successfully obtains refund for unused flight

I wish to thank Travelstart for dealing with all correspondence relating to a recent flight booking that we had made through them on Kulula Airlines. Unfortunately we were unable to use this booking owing to my husband being Emergency admittance to hospital & undergoing Emergency surgery, making us unable to use or change this booking in the immediate future. Travelstart Staff dealt with this with Kulula & successfully obtained a full refund for us from Kulula. Thank you for your assistance. It is most appreciated.

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Replies (1)
Travelstart
Travelstart's reply01 Jul 2019, 07:16
Official
Dear Estelle Swanepoel
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
 Thank you very much for taking the time to write to us, about your experience.
I hope you have a wonderful day further.

With kind regards,  Melony
Travelstart Customer Relations Team