TRAVELSTART SHOULD BE CLOSED DOWN
Can we please form a class action and sue TRAVELSTART. I will personally drive it.
My name is Gerhard van der Westhuizen Email: *** ***
They are *********. My daughter is stuck in Naroibi and need urgently to come back to Cape Town.
They do not answer their phones.
Their WhatsApp site is a joke.
They do not respond on emails directly or bia their portal.
I will report them to all the relevant authorities where should be registered.
Absolutely a disgrace.
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Travelstart's replyOfficial
29 Apr 2022, 14:43Hi Gerhard,
Thank you for taking my call and relaying your concerns.
I am so sorry for the frustration and strain caused due to not being able to reach us. I have checked the booking and noted that the team has assisted with the amendment of the ticket in order to get your daughter home safely. As advised I have actioned a compensation due to the stress put on you and the family.
Please feel free to email me should you require assistance on feedback @ travelstart . com
Kind Regards,
Melissa
Thank you for taking my call and relaying your concerns.
I am so sorry for the frustration and strain caused due to not being able to reach us. I have checked the booking and noted that the team has assisted with the amendment of the ticket in order to get your daughter home safely. As advised I have actioned a compensation due to the stress put on you and the family.
Please feel free to email me should you require assistance on feedback @ travelstart . com
Kind Regards,
Melissa
Travelstart's reply29 Apr 2022, 14:43
Official
Hi Gerhard,
Thank you for taking my call and relaying your concerns.
I am so sorry for the frustration and strain caused due to not being able to reach us. I have checked the booking and noted that the team has assisted with the amendment of the ticket in order to get your daughter home safely. As advised I have actioned a compensation due to the stress put on you and the family.
Please feel free to email me should you require assistance on feedback @ travelstart . com
Kind Regards,
Melissa
Thank you for taking my call and relaying your concerns.
I am so sorry for the frustration and strain caused due to not being able to reach us. I have checked the booking and noted that the team has assisted with the amendment of the ticket in order to get your daughter home safely. As advised I have actioned a compensation due to the stress put on you and the family.
Please feel free to email me should you require assistance on feedback @ travelstart . com
Kind Regards,
Melissa