LR
Lola R

1 reviews | Active since Apr 2022

27 Apr 2022, 13:42

Travelstart - Shocking service

Absolutely shocking service from Travelstart. Had endless problems changing booking and always at an Extra cost. Can never get hold of them. I've tried to get a Covid Test refund of R849 for over 2 months now. They keep asking for banking details. I keep sending them and nothing happens. Really disgusting service. I will never use them again.

0
Replies (1)
Travelstart
Travelstart's reply27 Apr 2022, 15:09
Official
Hi Lola, 

Thank you for reaching out to us. 

I have checked the booking and can see that the team has received the banking details and have expedited the refund. I have in addition requested the team to forward the pop once paid. 

Kind Regards,
Melissa