Travelstart service shocking.

<p>I double booked and double paid for a trip on the 5th of December after I received an email from Travelstart stating that they "saved"my booking...and when I realised that this was the case, I immediately contacted them...numerous telephone calls and emails to cancel this second booking for the trip which was to happen on the 18th of Dec 2016 (Kulula flight)...i have a history of pages and pages of emails, and proof of many minutes spent on the phone to Travelstart. even though I was eventually promised that I would be refunded (R1094.93) by end Feb 2017 lates, this was still not done. what they promise, amd what they do, are totally dfferent And I have been a loyal customer for many years...! Disappointed!</p>