1 reviews | Active since Jul 2017

09 May 2018, 15:46

Travelstart Service Non Existent

Made a booking today through Travelstart on Kulula. Need to change the booking details. No ability to manage the booking online so you have to phone a call centre. Call answered after 20 minutes only to be put on hold again for another 15 minutes. Call has still not been answered.

0
Replies (3)
Travelstart
Travelstart's reply09 May 2018, 16:26
Official

Hi there Alan,

So sorry for the delay, and thank you so much for taking our call earlier.

Kind regards,
Dino at Travelstart

Travelstart
Travelstart's reply09 May 2018, 18:51
Official

Hi Alan

Apologies for the delay.

An agent will contact you to assist you accordingly.

Kind regards

Avril

's update09 May 2018, 18:54
Reviewer Update
Thank you