Travelstart **** app

Item: Travelstart
Rating: 1
Author: mariam S

I booked a flight advertised for R600 for my pensioner dad using the travelstart app on the 14th jan 2018 dbn-jhb. His credit card statement today shows that travelstart had charged R900 for the flight and R290 service charges which adds up to a total of R1190. The app is a **** and did not mention anything about service charges. Besides the service charges, the price that the flight was advertised for, is much less than what they had charged for. A real ****.

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Replies (2)

Travelstart's replyOfficial

27 Feb 2018, 14:08

Good day,

Thank you for your feedback.

Please could you forward me your Travelstart booking reference as well as your contact details via private message so that I can get in touch with you regarding your complaint.

Kind regards

Tamara

Travelstart's reply27 Feb 2018, 14:08

Official

Good day,

Thank you for your feedback.

Please could you forward me your Travelstart booking reference as well as your contact details via private message so that I can get in touch with you regarding your complaint.

Kind regards

Tamara

mariam S's updateReviewer Update

11 Mar 2018, 15:23

Hi Please may I have your private message details so that I may contact you. Regards Mariam

mariam S's update11 Mar 2018, 15:23

Reviewer Update

Hi Please may I have your private message details so that I may contact you. Regards Mariam