AJ
Anel J

1 reviews | Active since Jan 2022

11 Jan 2022, 12:41

Travelstart No response - *****ing Money

We have been waiting for over a week for any response from Travelstart to cancel our booking due to Covid-19 restrictions. I have written numerous emails, whatsupp messages with no response. Surely they must be taken to task with the 100's of complaints. What else is left, opening a case of ***** at the police station.. Please help if someone knows what to do

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Replies (1)
Travelstart
Travelstart's reply14 Jan 2022, 15:58
Official
Hi Anel,

Thank you for reaching out to us.

I have searched for the booking and located the information.

Please note that we are currently inundated with requests and the team is working round the clock to assist you and all other customers.  I have sent an email 2 days ago and advised instructions as to how to accept it.

Please revert on email for further assistance.

Kind Regards,
Melissa