Travelstart misery

Hello peter….

I am disappointed disgusted and quite perturbed. No re adjustments or refunds have been made and no response to any of the recent mails. This is quite disturbing.

This is the emails being sent and nothing has been done.

-------- Original Message -------- Subject: Fw: ZA ********** 0 (CID:vd1h77tb244fhg$lhd) From: Nafeesa Ebrahim To: urgent CC:

Good day travel start Do note I will be taking this matter to the ombudsman as well as Hello Peter and every other source of media as I have always advertised and used travel start yet they show no interest in returning the money that has been debited off my account. I have mentioned the seriousness yet nothing has been done. My work and traveling plans have been put on hold as I am a commission only earner this has been detrimental to my work and earnings. I am extremely upset and this has gone on for far too long. Regards Nafeesa Ebrahim ********** 556

Sent from Nafeesa

-------- Original Message -------- Subject: Fw: ZA ********** 0 (CID:vd1h77tb244fhg$lhd) From: Nafeesa Ebrahim To: urgent CC:

I require an urgent update. This is is ridiculous Sent from Nafeesa

-------- Original Message -------- Subject: RE: ZA ********** 0 (CID:vd1h77tb244fhg$lhd) From: Urgent Backup To: Nafeesa Ebrahim CC:

Hi Nafeesa,

Greetings from the Travelstart Team.

I do apologize about the long wait and I can imagine your frustration

Please note the amount would not show as a refund , as this was only a pending amount (not banked),

The authorization for this amount would have just been reversed/ lifted.

This then means you won't see it as a credit on your account, only that the balance will be adjusted accordingly.

However i have advised our payments team to urgently investigate and release the auth if it has not been done. I trust that the above is in order.

Kind Regards,

Brandon at Travelstart

-----Original Message----- From: Nafeesa Ebrahim ********** Sent: Monday, October 22, 2018 10:47:53 PM To: urgent Subject: Fw: ZA ********** 0

Please note no re adjustments have been made o am quite perturbed at this.

Sent from Nafeesa

-------- Original Message -------- Subject: Fw: ZA ********** 0 From: Nafeesa Ebrahim To: urgent CC:

Good evening

Please note no re adjustments have been made. Its been a week and I haven't received the funds back into my account. This has become quite a concern all things considered. I would like an explanation as this is quite unreasonable. Do feel free to contact me as I await your response urgently. Do re adjust urgently.

Nafeesa Ebrahim ********** 556

Sent from Nafeesa

-------- Original Message -------- Subject: Fw: ZA ********** 0 From: Nafeesa Ebrahim To: urgent CC:

Please note no refund has been sent through as per telekom and e mail. Do note the urgency.

Sent from Nafeesa

-------- Original Message -------- Subject: Fw: ZA ********** 0 From: Nafeesa Ebrahim To: urgent CC:

Please cancel the above request as per e mails and calls. Do refund with immediate effect.

Do note the urgency. ********** 556

Sent from Nafeesa

-------- Original Message -------- Subject: ZA ********** 0 From: nafeesa ismail To: ********** CC: