1 reviews | Active since Sept 2016

16 Mar 2021, 11:51

Travelstart is Useless.

Should be Zero stars. The booking I made has been a total disaster due to this company having no contact number or direct communication. I have sent e-mails, facebook messages, whatsapp messages, used the message contact link on their website, tried calling numerous times.......NOTHING. The email sent to me from TRAVELSTART advises that the airline made a schedule change to my flight which is complete BS as I phoned BA and they confirmed the flight was still on. They just send automated responses. I now have to accept a rescheduling and change my plans. Will never use them again

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Replies (1)
Travelstart
Travelstart's reply16 Mar 2021, 12:31
Official
Dear Craig,

Thank you for taking my call.

As discussed I have put flights on the booking for Durban - Johannesburg - Cape Town and will be contacting the airline to have the tickets amended.  I will be going into more detail on my email. 

Wishing you a good day further.

Kind Regards,
Melissa Eksteen