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amrith B
1 reviews | Active since May 2013
04 Apr 2020, 11:22
Travelstart is the worst !!!
I was meant to fly of to Estonia in 10 days time .My flights have been cancelled. I am trying to get the flights rescheduled but Travelstart is insisting on not assisting me . Instead they on charging me and insisting on me paying huge fees to have my flights changed despite Turkish Airlines not charging a cent to have his done .Travelstart is simply the worst !
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Replies (2)
Travelstart's replyOfficial
04 Apr 2020, 11:30 Good Morning Amrith
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible to discuss your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible to discuss your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply04 Apr 2020, 11:30
Official
Good Morning Amrith
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible to discuss your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
Please be advised that someone from our team will be in contact with you as soon as possible to discuss your query and concerns.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
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amrith B's updateReviewer Update
04 Apr 2020, 11:54Finally I did actually receive a response from Travelstart .The lady was very nice and professional and they have offered me a voucher valid for a year. It took so much hassle to get this point which it should not have taken ...anyway I await the voucher ..will see then.
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amrith B's update04 Apr 2020, 11:54
Reviewer Update
Finally I did actually receive a response from Travelstart .The lady was very nice and professional and they have offered me a voucher valid for a year. It took so much hassle to get this point which it should not have taken ...anyway I await the voucher ..will see then.