JP
Jana P

1 reviews | Active since Sept 2014

01 Mar 2018, 17:46

Travelstart is absolutely ***********! Do not book through them!

Absolutely ***********. Turnaround on emails at least 2 days and then without actually addressing the issues. When I tried to change my flight, by the time they got back to me it was 2 days later. Furthermore, they didn't offer any alternatives, only a refund. Who does that? And then the refund offered is R0!!!! They are more bothered by their office hours than actually helping their clients.

They told me they couldn;t change the flight but I could - online! Unbelievable!

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Replies (1)
Travelstart
Travelstart's reply01 Mar 2018, 20:27
Official

Good Evening,

Thank you for your feedback.

Please could you send me your details via private message so that I can look into you case.

Kind regards

Tamara