1 reviews | Active since May 2018
TravelStart is a ****
TravelStart a ****! I booked in Feb 2022 for a return BA flight from JHB to Cape Town and then later on suspended the booking for travelling on a later. With the new dates I tried reactivating the booking to no avail. I am travelling on Monday but no reactivation has been done. I tried contacting them on their robo-whatsapp, website, sending various messages but to no avail! I am so frustrated. I tried calling them on landline I found n google but no one picked after holding for 52 mins, imagine! My money is gone, just like that! Noone is behind all their systems. All you do is send the messages but no one responds. These people are killing flights business. I still need my money TravelStart! This is **** business!
Thanks for reaching out and taking the time to share your concerns with us.
Due to high volumes of date change and cancellations our team are receiving there is a delay. Please be assured we have all hands on deck responding to customers queries as quickly as possible.
No reference number was provided however we have searched using your name and surname and located a booking ending: 7724
We received your amendment request via our online contact form and our team will get to your booking soonest. They are currently assisting passengers departing today.
All our customers are important to us. Please keep checking your inbox - a quote will be sent to the email address used to make the booking.
Once received please read through the quote and follow the prompts the agent provided.
Kind Regards,
Travelstart
Thanks for reaching out and taking the time to share your concerns with us.
Due to high volumes of date change and cancellations our team are receiving there is a delay. Please be assured we have all hands on deck responding to customers queries as quickly as possible.
No reference number was provided however we have searched using your name and surname and located a booking ending: 7724
We received your amendment request via our online contact form and our team will get to your booking soonest. They are currently assisting passengers departing today.
All our customers are important to us. Please keep checking your inbox - a quote will be sent to the email address used to make the booking.
Once received please read through the quote and follow the prompts the agent provided.
Kind Regards,
Travelstart