LC
Lynette C
1 reviews | Active since Apr 2019
15 Apr 2019, 13:14
Travelstart is a bunch of *******!
Travelstart is a bunch of *******! I took out a Visa denied policy with them. The visa was then denied and 3 reasons were listed. One of the 3 reasons reasons is listed on their policy for them to not refund. The other two reasons are not listed which is grounds for a refund. Travelstart now argues that because one of the three reasons is on their list, I will not get a refund. I will NEVER use them again or recommend anyone to support them! They will always find a way to keep your money for themselves.
Helpful (0)
Replies (2)0
Replies (2)
Travelstart's replyOfficial
15 Apr 2019, 14:03Dear Lynette Champanis
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with our service.
A customer service team member will be contacting you before close of business today, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with our service.
A customer service team member will be contacting you before close of business today, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Travelstart's reply15 Apr 2019, 14:03
Official
Dear Lynette Champanis
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with our service.
A customer service team member will be contacting you before close of business today, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with our service.
A customer service team member will be contacting you before close of business today, to discuss your query.
In future, for any feedback, you may email us to ***
Regards, The Travelstart Team
Travelstart's replyOfficial
15 Apr 2019, 15:55Hi Lynette
Thank you so much for taking the time to speak to me today.
As discussed, I will contact you by Wednesday latest with feedback.
Kind regards,
Melony at Travelstart
Thank you so much for taking the time to speak to me today.
As discussed, I will contact you by Wednesday latest with feedback.
Kind regards,
Melony at Travelstart
Travelstart's reply15 Apr 2019, 15:55
Official
Hi Lynette
Thank you so much for taking the time to speak to me today.
As discussed, I will contact you by Wednesday latest with feedback.
Kind regards,
Melony at Travelstart
Thank you so much for taking the time to speak to me today.
As discussed, I will contact you by Wednesday latest with feedback.
Kind regards,
Melony at Travelstart