SM
Shoki M

1 reviews | Active since Jun 2021

04 Mar 2022, 23:46

TRAVELSTART is a bunch of ********** *******

If I had a choice I would give them BLANK STAR rating. I booked and paid for two flights tickets, from O.R. Tambo international, to George, Western Cape. I arrived at the airport at FlyCenAir, and my tickets were not on the system. I still don't have the tickets, and my money is gone. TRAVELSTART is **********and DISHONEST. That agency is operated by *********. Ask yourself why they only operate online....I should have asked myself that. Do not let my mistake be your reality. DO NOT BOOK THROUGH TRAVELSTART. IF YOU COME ACROSS TRAVELSTART on site, SCROLL ON.

These people are *******. THEY WILL ***** YOU HARD EARNED MONEY. DO NOT USE TRAVELSTART for both your local and international travel. YOU WILL REGRET IT.

0
Replies (3)
Travelstart
Travelstart's reply05 Mar 2022, 12:58
Official
Hi Shoki, 

Thank you for taking the time to share your concerns and I regret to hear you have not had a great experience when booking with us.

I've called up your booking and see you requested to do a date change. An amendment quote was emailed and we received confirmation you accepted.

Our team emailed the payment link for the change, however no payment was made for the change.

As no funds were received our team were unable to reissue the ticket for the new dates of travel. 

If you are querying payment please feel free to email our payments team at:  

payments @ travelstart . com  

With a copy of  your bank statement , payment query and amount you are querying. 

Our team will look into this and assist. 

Kind Regards,

Marcelle
SM
Shoki M's update05 Mar 2022, 13:15
Reviewer Update
Hi,
Your response is Untrue, You are lying.
I transferred R980 towards the amendment of our tickets, after you responded 13 hours later to my invoice request. I forwarded the Proof Of Payment, which you received.
I Repeat : TRAVELSTART is operated by a bunch of *******.

DEAR TRAVELLRS:
DO NOT USE TRAVELSTART SERVICES.
SM
Shoki M's update05 Mar 2022, 13:17
Reviewer Update
Imagine my surprise when I see you respond so promptly. Yet when it came to my booking matter, getting timely response was equivalent to drawing blood from stone.